Not only did my cards come with another family's montage on the back, but the photo quality was pixilated event though I sent a very high resolution photo. The customer service was solid and I was refunded but I'm sending the most #2020 cards when I didn't plan it that way since there is no time for me to redo cards.
We apologize for the trouble you experienced. We are taking the appropriate steps to ensure this doesn't happen again.