50% off Everything | Code: DIPLOMA50 | Ends Tuesday, 4/21
50% OFF EVERYTHING | Code: DIPLOMA50
50% off Everything | Code: DIPLOMA50 | Ends Tuesday, 4/21
50% OFF EVERYTHING | Code: DIPLOMA50
Help Center
- ▶ About Our Products
- ▶ Account Settings
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Addressing & Mailing Services
- Can you address my envelopes for me?
- Can you format my addresses so they fit in your spreadsheet?
- Do I need to use your address template or can I use my own?
- How do I upload my address file?
- The product I'm looking at doesn't have the addressing service option. Why is that?
- Where can I download the necessary address template?
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Customizing Our Products
- Can I change the colors?
- Can I get a proof of my item before it prints?
- Can you help me design my product?
- How can I remove the brand logo from my product?
- What if my image appears fuzzy or pixelated on the preview?
- Will the printed product look exactly like the preview?
- How do I add a QR code?
- Can I edit the text on a product?
- How can I add a photo, logo, or signature to my product?
- How can I customize my product?
- How do I place a reorder?
- ▶ Most Popular
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Payment & Billing
- Are envelopes included?
- Can I change or cancel my order?
- Do cards come folded and assembled with ribbons tied, etc.? Can I choose the ribbon color?
- Is it safe to use my credit or debit card on your website?
- What payment methods do you accept?
- Why isn't my promo/coupon code working?
- Can I pay with a company check?
- Do you charge sales tax?
- How can I send my tax exempt paperwork?
- What is an account credit and how do I use it?
- Can I pay with multiple credit cards?
- Can you process a PayPal payment for me?
- ▶ Return Policy
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Shipping & Production
- Do you ship to PO Boxes or Military APO/FPO addresses?
- What are the shipping options and charges?
- What shipping carriers do you use?
- How long will it take to print my order?
- Will I pay any additional costs after my order ships?
- Will my cards be shipped flat or folded?
- Can I contact the shipping department directly?
- Do you ship internationally?
- How can I track the shipping status of my order?
- I have a large volume high quantity order. Can I get assistance?
- Where will my order ship from?
- How long do I have to make changes once my order is placed?
- Can I cancel an order that is already being printed?
- ▶ Technical Help
Need Help?
tel: (800) 403-8861
fax:
12750 Merit Drive Suite 900
Dallas, Texas 75229
Can you address my envelopes for me?
Yes! We can print pre-addressed envelopes for you.
To add your return address: Simply enter your personalized return address while editing your envelopes in the Product Editor.
To add individual recipient addresses: Download our address template, fill it out, then upload your file while personalizing your envelopes in the Product Editor.
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