50% off Everything | Code: DIPLOMA50 | Ends Tuesday, 4/21
50% OFF EVERYTHING | Code: DIPLOMA50
50% off Everything | Code: DIPLOMA50 | Ends Tuesday, 4/21
50% OFF EVERYTHING | Code: DIPLOMA50
Help Center
- ▶ About Our Products
- ▶ Account Settings
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Addressing & Mailing Services
- Can you address my envelopes for me?
- Can you format my addresses so they fit in your spreadsheet?
- Do I need to use your address template or can I use my own?
- How do I upload my address file?
- The product I'm looking at doesn't have the addressing service option. Why is that?
- Where can I download the necessary address template?
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▶
Customizing Our Products
- Can I change the colors?
- Can I get a proof of my item before it prints?
- Can you help me design my product?
- How can I remove the brand logo from my product?
- What if my image appears fuzzy or pixelated on the preview?
- Will the printed product look exactly like the preview?
- How do I add a QR code?
- Can I edit the text on a product?
- How can I add a photo, logo, or signature to my product?
- How can I customize my product?
- How do I place a reorder?
- ▶ Most Popular
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▶
Payment & Billing
- Are envelopes included?
- Can I change or cancel my order?
- Do cards come folded and assembled with ribbons tied, etc.? Can I choose the ribbon color?
- Is it safe to use my credit or debit card on your website?
- What payment methods do you accept?
- Why isn't my promo/coupon code working?
- Can I pay with a company check?
- Do you charge sales tax?
- How can I send my tax exempt paperwork?
- What is an account credit and how do I use it?
- Can I pay with multiple credit cards?
- Can you process a PayPal payment for me?
- ▶ Return Policy
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▶
Shipping & Production
- Do you ship to PO Boxes or Military APO/FPO addresses?
- What are the shipping options and charges?
- What shipping carriers do you use?
- How long will it take to print my order?
- Will I pay any additional costs after my order ships?
- Will my cards be shipped flat or folded?
- Can I contact the shipping department directly?
- Do you ship internationally?
- How can I track the shipping status of my order?
- I have a large volume high quantity order. Can I get assistance?
- Where will my order ship from?
- How long do I have to make changes once my order is placed?
- Can I cancel an order that is already being printed?
- ▶ Technical Help
Need Help?
tel: (800) 403-8861
fax:
12750 Merit Drive Suite 900
Dallas, Texas 75229
What is your return policy? Do you offer a guarantee?
We want you to be delighted with your order, and putting that smile on your face is our first priority. If for some reason you are not completely satisfied, please let us know and we'll do whatever we can to make it right. Happiness guaranteed!
Please contact us immediately so that we can determine the best way to resolve the issue.
- Live Chat
Monday - Friday: 9 a.m. to 10 p.m. EST
Saturday & Sunday: 11 a.m. to 11 p.m. EST - Call Toll Free 1.800.403.8861
Monday - Friday: 9 a.m. to 8 p.m. EST - After Hours Email
[email protected]
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