50% off Everything | Code: DIPLOMA50 | Ends Tuesday, 4/21
50% OFF EVERYTHING | Code: DIPLOMA50
50% off Everything | Code: DIPLOMA50 | Ends Tuesday, 4/21
50% OFF EVERYTHING | Code: DIPLOMA50
Help Center
- ▶ About Our Products
- ▶ Account Settings
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Addressing & Mailing Services
- Can you address my envelopes for me?
- Can you format my addresses so they fit in your spreadsheet?
- Do I need to use your address template or can I use my own?
- How do I upload my address file?
- The product I'm looking at doesn't have the addressing service option. Why is that?
- Where can I download the necessary address template?
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▶
Customizing Our Products
- Can I change the colors?
- Can I get a proof of my item before it prints?
- Can you help me design my product?
- How can I remove the brand logo from my product?
- What if my image appears fuzzy or pixelated on the preview?
- Will the printed product look exactly like the preview?
- How do I add a QR code?
- Can I edit the text on a product?
- How can I add a photo, logo, or signature to my product?
- How can I customize my product?
- How do I place a reorder?
- ▶ Most Popular
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▶
Payment & Billing
- Are envelopes included?
- Can I change or cancel my order?
- Do cards come folded and assembled with ribbons tied, etc.? Can I choose the ribbon color?
- Is it safe to use my credit or debit card on your website?
- What payment methods do you accept?
- Why isn't my promo/coupon code working?
- Can I pay with a company check?
- Do you charge sales tax?
- How can I send my tax exempt paperwork?
- What is an account credit and how do I use it?
- Can I pay with multiple credit cards?
- Can you process a PayPal payment for me?
- ▶ Return Policy
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▶
Shipping & Production
- Do you ship to PO Boxes or Military APO/FPO addresses?
- What are the shipping options and charges?
- What shipping carriers do you use?
- How long will it take to print my order?
- Will I pay any additional costs after my order ships?
- Will my cards be shipped flat or folded?
- Can I contact the shipping department directly?
- Do you ship internationally?
- How can I track the shipping status of my order?
- I have a large volume high quantity order. Can I get assistance?
- Where will my order ship from?
- How long do I have to make changes once my order is placed?
- Can I cancel an order that is already being printed?
- ▶ Technical Help
Need Help?
tel: (800) 403-8861
fax:
12750 Merit Drive Suite 900
Dallas, Texas 75229
What kind of paper do you use?
Most items offer a choice of paper types, which you can select while personalizing your design.
Our products default to Matte Cardstock, a great choice for light, bright photos.
If your photos are darker — think shadowed faces, sunset shots, or images with rich, saturated tones — we recommend choosing Silk Cardstock for the best results.
Matte Cardstock
94lb or 115lb available
Matte Finish
Subtle Grain Texture
Tip: If adding photos, shadows may appear more saturated in print than on-screen. Light and bright photos print best.
You'll Love: A classic look for an affordable price.

Silk Cardstock
100lb or 130lb available
Silk Velvet Finish
Smooth Texture
Tip: An upscale alternative to gloss, this is a perfect choice if you love vibrant, crisp photos.
You'll Love: Flawless photos on a thick and sturdy paper stock.
Signature Shimmer Cardstock
110lb
Luster Finish
Smooth Texture
Tip: The pearl-like shimmer lends a glow that's especially pretty for photos taken in natural light.
You'll Love: A subtle sparkle is always a good idea! Gorgeous for wedding invitations, Christmas Cards and more.

Double Thick Cardstock
240lb
Matte Finish
Subtle Grain Texture
Tip: Bright photos print best. Shadows may appear more saturated in print than on-screen.
You'll Love: Extra thick paper turns your card, invitation or announcement into a keep-worthy masterpiece.
Magnetic Stock
16pt
Silk Finish
Subtle Grain Texture
Tip: Photos print beautifully on this lightweight but substantial magnet.
You'll Love: When you print your announcements on magnetic stock, they become a fun keepsake.
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