50% off $59 or More | Code: GRADPARTY | Ends Monday, 5/4
50% OFF $59+ | Code: GRADPARTY
50% off $59 or More | Code: GRADPARTY | Ends Monday, 5/4
50% OFF $59+ | Code: GRADPARTY
Help Center
- ▶ About Our Products
- ▶ Account Settings
-
▶
Addressing & Mailing Services
- The product I'm looking at doesn't have the addressing service option. Why is that?
- How do I upload my address file?
- Do I need to use your address template or can I use my own?
- Can you format my addresses so they fit in your spreadsheet?
- Can you address and mail my order for me?
- Can you address and mail my order for me?
- Can you address my envelopes for me?
-
▶
Customizing Our Products
- How do I place a reorder?
- How can I customize my product?
- Can I edit the text on a product?
- How can I add a photo, logo, or signature to my product?
- Can you help me design my product?
- Can I get a proof of my item before it prints?
- Will the printed product look exactly like the preview?
- How do I add a QR code?
- Can I change the colors?
- Can I remove the brand logo from my product?
- What special character commands can I use when personalizing my product?
- How do I type accented characters when personalizing my product?
- How do I add symbols or special characters in the editor?
- ▶ Most Popular
-
▶
Payment & Billing
- What is an account credit and how do I use it?
- How can I send my tax exempt paperwork?
- Do you charge sales tax?
- Can I pay with a company check?
- Is it safe to use my credit or debit card on your website?
- What payment methods do you accept?
- Can I change or cancel my order?
- Are envelopes included?
- Do cards come folded and assembled with ribbons tied, etc.? Can I choose the ribbon color?
- Why isn't my promo/coupon code working?
- Can you process a PayPal payment for me?
- Can I pay with multiple credit cards?
-
▶
Product Editor
- How to Use Product Editor
- How to Navigate Front, Back, and Other Available Views
- How to Add and Edit Text
- How to Change Fonts, Colors, and Messaging
- How to Upload, Crop, Rotate, and Replace Images
- How to Use the Artwork Library
- How to Use Templates and Clear the Canvas
- How to Use Create QR Code
- How to Use Size and Format Options
- How to Save Your Work and Return Later
- How to Review Your Design Before Adding It to Cart
- How Foil Options Work in Product Editor
- How Image Quality and Uploads Work
- Troubleshooting Common Product Editor Problems
- How to Change Text Colors and Editable Text Areas
- How to Change Background Colors and Color Blocks
- How to Use Grid, Ruler, Zoom, Pan, and Bleed Controls
- How to Use Advanced Text Tools
- How to Use Advanced Image Tools
- How Image Recoloring, Opacity, and Background Cleanup Work
- How to Remove White Space from Uploaded Artwork
- How to Order a Sample When Available
- How Add to Cart Checks Work
- How Missing Customization and Image Alerts Work
- How Proof Revisions and Approval Work
- How Envelope Addressing and Mailing Options Work
- ▶ Return Policy
-
▶
Shipping & Production
- How can I track the shipping status of my order?
- Do you ship internationally?
- Where will my order ship from?
- I have a large volume high quantity order. Can I get assistance?
- How long will it take to print my order?
- What are the shipping options and charges?
- Do you ship to PO Boxes or Military APO/FPO addresses?
- What shipping carriers do you use?
- Will I pay any additional costs after my order ships?
- Can I contact the shipping department directly?
- Will my cards be shipped flat or folded?
- How long do I have to make changes once my order is placed?
- Can I cancel an order that is already being printed?
- My order shows as shipped, but I never received it. What should I do?
- ▶ Technical Help
How to Use Templates and Clear the Canvas
Templates help you change the layout without rebuilding everything by hand. Clear Canvas removes current personalization from the active design area so you can start again on that side.
When to use Templates
- You want a different arrangement of text and images.
- You want to try a new layout before rebuilding the design manually.
- You want to compare a few layout directions quickly.
When to use Clear Canvas
- You want to remove your current edits on the active side.
- You want to rebuild the design from a blank editable state.
- Your current layout is too far from what you want.
Important reminder
Changing templates can replace some existing personalization. If you have a design you might want to keep, save it first before applying a new template or clearing the canvas.
Sign In To Your Account
Create An Account
Forgot Your Password?
Save This As A Favorite
You can temporarily save favorites without an account but they will be lost when you close your browser. Create an account or log in to an existing account to keep and share your favorites
I do not have an account but want to keep and save my favorites
I don't want to create an account right now. I just want to temporary save favorites as I shop.
We will not share or use your email address without consent.
SIGN UP & SAVE
50% OFF
YOUR NEXT ORDER!
Sign up for the latest news, helpful tips and our most exclusive offers. This offer applies to new email subscribers only. Once you enter your name and email address, the code will be sent to you via email.
Thanks!
YOU'RE ALL SIGNED UP